Acorn

Olive Branch Beanie Cream

WINTER HATS

We offer the age range below as guidance but head size in children compared with their age can vary quite a lot, so we always recommend if possible to measure the child's head circumference to aid you in selecting the best size. Measure over the forehead and just above the ears using a tape measure or a piece of string and ruler.

Style	Size	Circumference of hat (cm)	Circumference range of child's head (cm)	Approx Age Guide
Beanies	XXS	33	33 - 37	0-3 mths
	XS	38	38 - 42	3-6 mths
	S	42	42 - 47	6-18 mths
	M	45	45 - 50	18mths-3yrs
	L	47	47 - 52	3-5 yrs
	XL	49	49 - 55	5yrs-Big Kid
Wool Felt Hats	One Size	54	50-54	3yrs-Big Kid

 

WINTER MITTENS

Unlike head size, children's hands size will more often run quite nicely into the suggested age range as below, there is usually no need to size up as  as they are quite stretchy.

Size	Age Guide	Width Across Palm of mitten (cm)	Tip to end of cuff normal length cuff(cm)
XXS *	0-3 mths	5.5	9.5
XS *	3-9 mths	6	11
S	9-18 mths	6.5	13 **
M	18mths -3yrs	7	15 **
L	3-5 yrs	7.5	18 **
XL	5yrs -Big Kid	8	20 **
* No thumb on XXS and XS mittens			** Will sit just under a quarter way up arm

  

SUMMER HATS

Style	Size	Circumference of hat (cm)	Circumference range of childs head (cm)	Approx age guide
Bucket Hats, Floppy Hats, and Reversible Hats	XS	45	38 - 45	0-9 Mths
	S	50	45 - 50	9 -18 Mths
	M	52	48 - 52	18 Mths – 3 Yrs
	L	54	50 - 54	3-5 Yrs
	XL	56	52 - 56	5 Yrs – Big Kid
Trucker and Visor Caps	S/M	52	48 - 52	1-3 Yrs
	M/L	56	52 - 56	3 Yrs – Big Kid
Straw Hats	S/M	52	48 - 54	1-3 Yrs
	M/L	54	52 - 56	3 Yrs – Big Kid
Infant Sunhats	One Size	45	35 - 45	0-9 Mths

 

• Straw hats can be worn on an angle so will fit beyond the circumference diameter.

Shipping Policy

At Acorn we deliver all orders using Australia Post. All orders are traceable. 

Australian Deliveries

• FREE SHIPPING for all orders of $80 and above
• $8.00 flat rate for shipping for all orders under $80
• $12.00 express post shipping is available at the checkout

Australian deliveries will take between 2 - 7 working days

International Deliveries

• $16.00 flat rate for shipping to New Zealand 
• $24.00 flat rate shipping to China 
• $26.00 USA, Canada and Asia Zone 3 (see countries below) *
• $28.00 flat rate for shipping to all other countries

When ordering outside Australia, it is our aim to have your order to you in approximately 5 -14 working days.

* Zone 3 Asia countries are Hong Kong, Indonesia, Japan, Malaysia, Maldives, North Korea, Singapore, South Korea, Taiwan, Thailand and Vietnam.

Postage Service Used within Australia

Australian orders are sent in Australia Post satchels, items sent are trackable and you will be able to choose between safe drop or signature on delivery. 

Delivery Issues

In the event of a delivery issue we rely on the tracking information from Australia Post, where the parcel tracking indicates it has not yet been delivered and is over the expected timeframes we will investigate the matter through an enquiry lodged with Australia Post. These enquiries can take up to 10 days once lodged. Once an order's tracking status is noted as delivered then any dispute over its delivery must be taken up directly between the addressee and Australia Post. 

Returns and Exchange Policy

If for any reason you are dissatisfied with your purchase, we will assist you with an exchange, online credit note or a refund. In the event a refund is provided it will be for the cost of the goods only excluding the postage. If an order qualified for free postage but once it is in full or partly refunded it would no longer be eligible for free postage the usual postage charge will be deducted from the refund amount.

Our policy lasts 7 days from the receipt of your order. If 7 days have gone by since your order was received we are very sorry that we cannot offer you a refund or exchange. Once you have notified us of your intention to return an online order the parcel must be sent back to us within 5 working days.

To be eligible for a return, your item must be unworn and unwashed, in it’s original condition, with Acorn Kids swing tags attached and you must also have a receipt or proof of purchase.

Please note there is no change of mind refund on sale items or items purchased using a discount code or credit note. An online credit will be issued to you in these circumstances valid for 4 months. 

Please email fiona@acornkids.com.au for a returns authorisation form that will provide postal instructions.

How do I wash an Acorn Winter Beanie?

We always recommend hand washing our wool products in a mild diluted wool detergent and with luke warm water and drying on a drying rack or a flat surface. Hanging a woolen item when wet can leave your item stretched once dry. A very gently low iron after a wash is a good way to re-soften the wool fibres. Never place a woolen item in the dryer as it will shrink. Treat them with love and they will last for a lifetime. 

How do I wash an Acorn Summer Hat?

We recommend you hand wash your summer hats in a mild diluted detergent and with luke warm water. Drying flat is also recommended to ensure the shape of the hat and brim are not affected. Iron with a low iron. Do not soak or tumble dry.