When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, email address and payment information.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions and other updates. You can unsubscribe from marketing communications at any time.
When you provide us with personal information to complete a transaction, place an order, arrange delivery or return a purchase, we understand that you consent to our collecting and using that information for that specific purpose.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to decline.
If you change your mind after opting in, you may withdraw your consent for us to contact you or use your information by contacting us through our Contact Us page.
We may disclose your personal information if we are required to do so by law, or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on secure servers and takes appropriate measures to protect it.
If you choose a payment gateway to complete your purchase, your payment information is processed securely by Shopify and/or the relevant payment provider. Payment information is encrypted and handled in accordance with applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only for as long as is necessary to complete your purchase transaction and meet our legal and business obligations.
For more information, please refer to Shopify’s Terms of Service and Privacy Policy.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and payment processors, have their own privacy policies regarding the information they collect and process. We recommend that you review the privacy policies of these providers to understand how your personal information is handled.
Some third-party providers may be located outside Australia. If you proceed with a transaction involving a third-party service provider, your information may therefore be subject to the laws of the jurisdiction in which that provider operates.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.
To protect your personal information, we take reasonable precautions and follow industry best practices to help ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Payment information is processed using secure payment technologies. While no method of transmission over the Internet or electronic storage is completely secure, we take reasonable steps to protect your personal information.
Our website uses cookies and similar technologies to provide essential website functionality, remember your preferences, understand how visitors use our website and improve your shopping experience.
Some cookies are placed by Shopify and other third-party services that operate on our behalf.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
By using this site, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority in your state or territory of residence and have given consent for any minor dependants to use this site.
We reserve the right to update this Privacy Policy from time to time. Please review it regularly for any changes.
Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will update this page so that you are aware of what information we collect, how we use it and under what circumstances we may use or disclose it.
If our store is acquired or merged with another business, your information may be transferred to the new owners so that we may continue to provide our products and services to you.
If you would like to access, correct, amend or delete personal information we hold about you, make a privacy-related complaint, or simply ask a question about how we handle your personal information, please contact us through our Contact Us page.
You can also contact our Privacy Compliance Officer by emailing fiona@acornkids.com.au.
